fbpx

GENERAL QUESTIONS?

Get Your Answers Here.

DesignThrust General Inquiries

WHAT IS DESIGNTHRUST?

DesignThrust is a professional DaaS that utilizes a specialized web framework system developed to launch custom websites at rocket-speed. It follows best practices in all aspects of basic website creation—including SEO, copywriting, design and website development.

Our website frameworks will have all the basic pages you might need for an online, marketing-ready website:

  • Home
  • About
  • Services / How it works
  • FAQ
  • Contact

For additional pages and functionality for your website, please review the add-on services at our pricing packages page here.

HOW DO I GET STARTED?

Review our design work and pricing plans, then you can click Contact Us to work with us.

We’ll then send over a Website Briefing form, and request all relevant content, copy, images, and instruction for your website.

Payment is processed before our team conducts any services. Upon payment then we shall work on your framework and content until it is complete and fits the specifications you communicated with us prior to the start of the services.

HOW LONG WILL IT TAKE TO SETUP MY WEBSITE?

We can launch your website in a time frame that will be based on the services, add-ons, troubleshooting, and customer preparation.

WILL MY WEBSITE LOOK GOOD?

Of course! Our framework system is based on our accumulated experience and knowledge of what works best in terms of user interface and user experience. You can take a look at some of our templates here.

WHAT WILL MY WEBSITE BE BUILT ON?

Your website will be built on WordPress for now. We are working on adding other content management platforms which will be available in the near future. 

DO I NEED HOSTING PROVIDER?

DesignThrust websites are created specifically for WordPress, so you would need to either have a subscription to a WordPress Compatible Hosting Provider or we will need to get you set you up with a subscription to a Hosting Provider of your choice. We offer hosting if you wish to work with us, however, we recommend Siteground, Bluehost, Mediatemple, or Hostgator.

WHAT CONTENT ASSETS MUST I PROVIDE BEFORE MY WEBSITE IS LAUNCHED?

The requirements include website content, website images, company logo, colors, fonts, videos, and other website collaterals. All required assets and information will be indicated in the website briefing form which we’ll provide once you get started.

CAN YOU STILL WORK WITH ME IF I DONT HAVE ALL MY CONTENT READY?

Yes, please feel free to reach out and consult with our Business Development team first, so that they can assess whether or not we are able to proceed with the information you have available or we’ll need to avail of add-on services so that all your content is completed.

WHAT IF ALL MY CONTENT IS ON MY EXISTING WEBSITE?

We will not build our site around any current content of your existing website. you must provide your content in an organized file or document via email or file transfer.

Pricing & Payment Inquiries

HOW MUCH DOES IT COST?

Depending on your needs, pricing starts for a one time fee of $349.00. If you require additional functionality and design framework, then the higher pricing plans can be viewed in our pricing section. There may be additional fees for hosting, migration, or add-on pages and functions for your website which will be communicated to you before purchase.

HOW DO I PAY?

Go to our Order Form Page here. We expect payments from most major debit/credit card providers such as Visa, Mastercard, and Discover (we do not accept American Express). We also accept payments via ACH or Stripe. If you require another form of payment, please Contact Us here.

WHERE WILL MY WEBSITE BE HOSTED?

DesignThrust can host your website on our dedicated servers, or we can work with your existing or selected hosting provider, or we will help you select a third-party hosting provider based on your needs and goals. Either way we will get you set you up with a subscription to a Hosting Provider.

DO YOU OFFER A FREE TRIAL PERIOD?

Because of the initial assessment and output that we’ll be doing at the start of your website project, we do not offer a trial period. This is different from a website builder platform that offers a free trial. A team of experts in digital design and marketing will be supporting you from start to end of the website build.

DesignThrust Process Inquiries

DO I NEED TO DOWNLOAD OR INSTALL ANYTHING?

If we are just developing your design work, then no you will not need to install anything to work with us. However, for website launch and various other digital design tasks, you may need to incorporate third party integrations in order for us to progress forward in the development and launch process. We will take care of this entire process for you. Just leave the rest of work to us!

CAN I USE MY OWN DOMAIN?

Yes, you may. Please let us know if you’d like us to help out with that.

CAN I CUSTOMIZE MY WEBSITE?

Even though we will customize the website according to your guidelines. You can easily customize your own website, but we recommend you contact us for additional services. Any further customization can be assessed and included as an add-on if this is something you’d like to do.

WILL MY WEBSITE BE BUILT ON A SPECIFIC CMS?

Yes. WordPress for now.

I WANT TO INCLUDE A PLUGIN FOR MY SITE? CAN THIS BE DONE?

Yes, this can be done but it may need to be at an additional cost for setup. We’ll confirm this after we do an assessment.

WILL YOUR TEAM HAVE ACCESS TO MY WEBSITE AFTER THE LAUNCH?

No, this will be set up so that you or your team will be in full control of your website. If you need further support, we are happy to assess this and support you, but this will be treated as a different project.